Privacy Policy

Restoring confidence, renewing beauty, embracing total wellness

Hebe Clinic Sdn. Bhd. (“Hebe Clinic”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using our website, booking an appointment, or receiving our services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Collection of Personal Data

We may collect personal information such as your name, contact details, identification information where necessary, medical history, treatment records, photographs related to your treatment, payment information, and any other information you provide when contacting us, booking an appointment, or visiting our clinic. We may also collect certain technical information, including your IP address, browser type, device information, and website usage data when you visit our website.

2. Use of Personal Data

Your personal data is collected to provide consultations, treatments, appointment scheduling, customer support, payment processing, and administrative services. We may also use your information to improve our services, comply with legal obligations, and, where you have given your consent, send you updates, promotions, newsletters, and marketing communications.

3. Disclosure of Personal Data

Your personal data will be kept confidential and will only be disclosed where necessary to healthcare professionals involved in your treatment, service providers supporting our business operations, payment providers, or government authorities where required by law. We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data against unauthorised access, misuse, loss, alteration, or disclosure. While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and enhance the performance of our website. You may choose to disable cookies through your browser settings, although some features of the website may not function properly.

6. Your Rights

Subject to the Personal Data Protection Act 2010, you may request access to or correction of your personal data, or withdraw your consent for certain uses of your information where applicable. We may require verification of your identity before processing your request.

7. Changes to this Privacy Policy

Hebe Clinic reserves the right to amend or update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

8. Contact Information

For any questions about this Privacy Policy or to exercise your rights regarding your personal data, please contact Hebe Clinic at contactus@hebe-clinic.com or call us at +60 13-911 8821 / +60 13-911 8712.

9. Acceptance of Privacy Policy

By accessing our website, booking an appointment, or using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.